Terms of Service

Last updated: 2026-10-25. These terms are a working draft written from how the product actually behaves. Have them reviewed by a lawyer, and fill in the operator details below, before you rely on them.

These terms cover your use of ReMind, a service that turns meetings into a searchable record of decisions, commitments and open questions. By creating an account or using ReMind you agree to them. If you use ReMind for an organisation, you agree on its behalf and confirm you may do so.

Who provides ReMind

ReMind is provided by the operator of this instance (operator name, address and contact email to be added before launch). Questions about these terms: use the contact in the app footer.

Your account

• Keep your sign-in details to yourself. You are responsible for what happens under your account and in workspaces you own.
• Give a real email address. We use it to sign you in, send you what you ask for (meeting summaries, notifications) and tell you about changes to the service.
• You must be old enough to agree to these terms where you live, and at least 16.

Your content

• Transcripts, notes, recordings and everything ReMind produces from them ("your content") stay yours. You give us only the permission we need to run the service for you: to store, process and show your content to you and the people you share it with, and to send it to the providers listed on the sub-processors page to analyse or transcribe it.
• We do not sell your content and do not use it to train our own models. How each provider treats it is set out on the sub-processors page and in the Privacy Policy.
• You can export or delete your content, and delete your account, from Settings at any time.

Recording meetings

ReMind can record and transcribe meetings through the browser extension, the Analyse page and the meeting bot. You are responsible for telling the people in a meeting that it is being recorded or transcribed, and for getting any consent the law or your organisation requires. Do not record a meeting where you are not allowed to.

Acceptable use

Do not use ReMind to:

• break the law or anyone's rights, including privacy and intellectual property;
• upload content you have no right to share;
• try to get into accounts, workspaces or data that are not yours, or test, scan or overload the service without our written permission (report security issues as described on the Security page);
• get around plan limits, resell the service, or build a competing product from it.

We may suspend access that breaks these rules or puts the service or other users at risk. Where we can, we tell you first and give you a chance to fix it.

AI output

ReMind uses language models. What it produces can be incomplete or wrong. Every item links to the words it came from so you can check it; please do, before you act on anything important. ReMind does not give legal, financial, medical or other professional advice.

Plans, payment and cancellation

• The Free plan has the limits shown on the pricing page, including 3 recordings a week of up to 30 minutes each.
• Paid plans are billed in advance, monthly or yearly, through our payment provider, Lemon Squeezy, which acts as merchant of record and handles tax and invoices. Its terms apply to the payment itself.
• You can cancel any time in Settings, Usage & plan. Your plan stays active until the end of the period you paid for and then moves to Free; your content is kept. Refunds follow the payment provider's refund policy and the law where you live.
• If we change the price of a plan you pay for, we tell you at least 30 days before it applies to your next billing period. Prices you bought under are kept until then.

Third-party services

You can connect services such as Google, Slack, Notion, GitHub, Linear and Jira. ReMind acts in them only as you allow when you connect them, and their own terms apply. You can disconnect them at any time.

Availability and changes

We work to keep ReMind available and your content safe, but the service is provided "as is", without guarantees of being uninterrupted or error-free. We may change or retire features; if a change takes away something you pay for, we tell you in advance and you can cancel. We may update these terms; for material changes we email account owners at least 30 days before they take effect.

Ending

You can stop using ReMind and delete your account at any time. We may end or suspend accounts that seriously or repeatedly break these terms. When an account is deleted, its content is deleted as described in the Privacy Policy.

Liability

To the extent the law allows, the operator is not liable for indirect or consequential losses, lost profits or lost data, and its total liability for any claim about the service is limited to the amount you paid for ReMind in the 12 months before the claim (or 100 USD if you paid nothing). Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

Law

These terms are governed by the law of the operator's place of establishment (to be confirmed before launch), without affecting any consumer protections you have where you live.

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